Clima organizacional: Caso de estudio en la cooperativa Mushuk Yuyay del cantón Cañar

Abstract

This research project was carried out in the Mushuk Yuyay Cooperative in the Cañar canton, in order to analyze the organizational climate in the institution. The research was based on a descriptive non-experimental type with a quantitative approach, for data collection it was used a survey with a questionnaire, which consisted of 46 questions addressed on a Likert scale. When analyzing the results, it was observed that there are some shortcomings in the organization regarding the structure of the organizational climate. The staff stated that motivation is not a point that is highly valued or taken into account; for example, the projected data shows that more than half of the employees are not satisfied with the support they receive from their superiors, sometimes with little or no support, as well as the fact that the manager is not very interested in the staff professional development, including the fact that the majority admit that they receive little training, which is why they are dissatisfied. Similarly, half of the employees feel that they do not receive rewards or benefits for the tasks they perform. On the other hand, communication is not strong enough, since at least 50% of those surveyed mentioned that the supervisor does not listen to the suggestions made, which generates insecurity in the employees, also the communication channels are not wide enough, causing information problems and therefore the fulfillment of objectives.

Keywords: organizational climate, work climate, internal environment.