Tendencias actuales del marketing digital

Abstract

Digital marketing contemplates a set of actions that allow the promotion of a brand in the different virtual environments favored by the development of the Internet to satisfy consumer’s needs. This study aimed to analyze from the current technological macro trends the management of digital marketing and its application in the business environment, a subject that was addressed from a bibliographic-documentary design research, with a descriptive scope, under a qualitative approach, by analyzing studies obtained from scientific information sources in 332 articles, using the PRISMA method. The results show that current macro trends such as Big Data, which involves the fast and efficient management of massive volumes of complex data, and Artificial Intelligence, which implies any program developed by humans to emulate the cognitive functions of the human brain, have a significant impact on Digital Marketing. It is concluded that implementing marketing tools creates a viable scenario for companies to enhance their marketing management to increase their customer base and provide them with greater satisfaction, with goods and services adapted to their needs and desires.

Keywords: Digital marketing, consumers, big data, artificial intelligence