Gobernanza de los bienes comunes de la cooperativa Alfonso Jaramillo León Caja, sede Cuenca

Abstract

The governance of common goods represents a management approach that seeks the democratic use of resources and participatory, inclusive decision-making in the popular and solidarity sector. This study aimed to analyze the characteristics of the Common Good Governance model in the “Alfonso Jaramillo León CAJA” Cooperative main office in Cuenca. This study followed a deductive method with a mixed investigative approach. The quantitative data collection technique used was a survey, for which the good public governance scale from the higher audit entities was applied to 97 workers and 14 managers. The studied variables included participation, accountability, transparency and access to information, efficiency and effectiveness, digital transformation, and human talent development. The results revealed that the governance of the commons was at a managed level. It is concluded that in the “CAJA” cooperative, governance is recognized and formalized within the organization, complying with legal regulations at a minimum level. However, it cannot address the basic operating needs, so it is encouraged to undergo constant performance evaluation based on identifying the needs of citizens and other parameters that guarantee good governance. Therefore, on a general average, it is at a managed level.