Acoso laboral y su incidencia en el desempeño profesional de los empleados que laboran en la empresa EMAC-EP

Abstract

The present investigation was carried out in the field of human rights and citizen security, in order to determine the incidence of workplace harassment in the professional performance of EMAC-EP workers due to the constant events of violation of rights and the lack of knowledge of the topic under investigation. The study had a qualitative-quantitative approach of descriptive and deductive type, the information used for the analysis was taken from the surveys applied to the entire population. Among the main results, 53,63% (96 workers) claim to have been subjected to physical, psychological or verbal attacks in the workplace, of which 32,40% (58 workers) indicate that discriminatory behavior and insulting or outrageous expresseions have been presented repeatedly (monthly), and 43,02% (77 workers) report that their work performance was affected. In general terms, the conducted research indicates that workplace harassment has an impact on the workers` profesional performance. The elaborated analysis suggests that there are trainings that guarantee a healthy working environment