Modelo de plan de continuidad de negocio para las cooperativas segmento B del canton Cañar

Abstract

ABSTRACT This paper analyzes aspects that are necessary for the construction of a Business Continuity Planning (BCP) model based on the ISO 22301 standard for the savings and credit cooperatives segment 2 of Canar. This model will provide them with a competitive advantage by improving their public image and achieving greater confidence in their members and suppliers. On the other hand, BCP will also provide preventive management of IT risks that could affect its operations, so its correct implementation will prevent and minimize the losses of the organization in a mishap. The objectives were: a) Design a Business Continuity Plan model for the savings and credit cooperatives segment 2 of Canar canton by using recognized standards to guarantee the customers´ provision of the services, b) Conduct a theoretical study of the regulations of the business continuity plan, c) Identify the current situation of the savings and credit cooperatives of the Canar canton segment 2 with a Business Continuity Plan, d) Build a Business Continuity Plan model for the savings and credit cooperatives of the Canar canton segment 2 as a preventive tool to guarantee the continuity process in an existing incident. The descriptive method was used in this research and the IT area of the different cooperatives was taken as a sample for the model. The result was the Business Continuity Plan model for the savings and credit cooperatives segment 2 of the Canar canton, as a result, these financial institutions will benefit themselves by providing a guide to ensure IT continuity services.

Keywords: bcp, savings and credit cooperatives, risk analysis, ISO 22301.