Modelo de gestión administrativa y organizacional para Cañared

Abstract

Administrative management inside the organizations is a set of key processes that permits to have a clear view of process such as planning, organization, integration, direction and control of activities, which contribute to the accomplishment of the set objectives in order for the business to survive and grow. The current research aimed to propose and Administrative and Organizational Management Model for CañaRed. The organizations is dedicated to the distribution and presentation of services related to the internet. The applied methodology in this research was qualitative, exploratory because in permitted to identify the accomplishment of the administrative process. The information was gathered through a survey and an interview applied to the entire CañaRed staff, which permitted to determine that the organization does not have a clear administrative management nor well-defined processes. Finally, the research concluded with the elaboration of an Administrative and Organizational Management Model for CañaRed, which contains the process map, the structural company´s organizational chart and a manual of functions that Will serve as a guide in the management of the different processes that are developed in the entity.

Keywords: administrative management, management model, organizational model, process map.