Propuesta de un modelo de Gobierno de TI para la gestión estratégica de las cooperativas de ahorro y crédito del cantón Cañar, basado en Cobit 5

Abstract

The entitled thesis "PROPOSAL OF AN IT GOVERNANCE MODEL FOR THE STRATEGIC MANAGEMENT OF THE SAVINGS AND CREDIT COOPERATIVES OF CAÑAR CANTON, BASED ON COBIT 5" focuses on the need to establish an IT governance model for the savings and credit cooperatives of Cañar Canton. For this purpose, it focuses on meeting three key objectives: A) To conduct an exhaustive technical study on the domains, processes, and application of the COBIT 5 reference framework in the area of IT governance. COBIT 5 is an international framework of best practices used to manage and govern information technology effectively and aligned with the strategic objectives of an organization. B) To analyze the current state of the crucial business processes related to the IT department in financial institutions. This analysis made it possible to identify areas for improvement and existing gaps in IT management in these cooperatives. C) To build an IT governance model based on COBIT 5 specifically designed for financial institutions. The proposed COBIT 5-based IT governance model provides the necessary tools to achieve this improvement, and ensure adequate control of technical resources, operational efficiency and adaptability to change, all concerning international standards of good IT practices. Keywords: COBIT 5, IT governance, strategic management.