Satisfacción laboral en el desempeño de los trabajadores del sector metal mecánico en la ciudad de Cuenca

Abstract

Nowadays, organizations look for ways for employees to increase productivity to meet organizational objectives. In this sense, intangible aspects such as organizational climate, internal image, and job satisfaction are overlooked, despite their positive impact on employees and enhancement of their work effectiveness. This research’s fundamental objective is to establish a job satisfaction index of workers in the metal-mechanical sector in the city of Cuenca as a predictor of their job performance. The methodological approach was non-experimental, with descriptive research and a cross-sectional field design. The data was obtained from 159 employees of companies in the metal mechanical sector in Cuenca. The results of the literature research revealed that the facets of job satisfaction drive employee productivity and positively influence performance dimensions. It is concluded that the job satisfaction index is average, e.g., an aspect that must be improved to maintain a healthy relationship between employees and achieve more significant work performance in organizations