La gestión del talento humano en el desempeño laboral en el registro civil de la provincia del Cañar

Abstract

The thesis entitled "Human Talent Management and Job Performance at the Civil Registry of the Province of Cañar" addresses the issue of inadequate human resource management within this institution. This deficiency significantly impacts both employee productivity and the quality of services provided to users. This study aims to analyze the influence of human resource management on job performance and to propose strategies for improving institutional functionality. This research employed a descriptive and explanatory design using a quantitative method. Data were gathered through surveys administered to personnel at the Civil Registry. Among the most relevant findings include the lack of transparency in the recruitment process, insufficient and misaligned training with job profiles, the absence of an effective performance evaluation system, and the lack of motivational incentives for staff. To address these challenges, the study recommends enhancing transparency in hiring practices, developing training programs tailored to specific job roles, implementing a comprehensive performance evaluation system, and strengthening staff motivation and recognition through incentives. The conclusions indicate that these measures will improve operational efficiency, employee productivity, and service quality, and staff retention while strengthening organizational commitment.