Examinando por Autor "Matute Lucero, Pamela Geovanna"
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- ÍtemAcceso AbiertoAuditoría de Gestión y su Efecto en los Procesos Administrativos de la Caja de Ahorro y Crédito El Progreso de Zharug. Pucara - Azuay(Universidad Católica de Cuenca., 2021) Matute Lucero, Pamela Geovanna; Cantos Ochoa, Marcos Eduardo; 0105609762This research work entitled "Management Audit and its effect upon the administrative processes of the Savings and Loan Bank "El Progreso de Zharug, Pucara- Azuay", being a management audit that allows identifying the critical areas of the institution and proposing the necessary remedial actions to achieve continuous improvement with criteria of efficiency, effectiveness, and quality in the entity under study. The evaluation process was oriented towards measuring the level of compliance with the objectives and strategies proposed in the operational planning; its main objective is to conduct a management audit of the Savings and Loan Bank "El Progreso de Zharug", Pucara- Azuay, to determine its effect on the administrative processes. The present investigation uses the theoretical approach because it is based on different currents of administrative theory, administrative processes, and finally of the management audit with a bibliographic collection that includes books, manuals, laws, regulations, norms, and scientific publications that allow reaching the proposed general objective. Furthermore, with the field research, it was possible to establish certain deficiencies in the management of the Savings and Loan Bank "El Progreso de Zharug", Pucara- Azuay related to the administrative process.