Propuesta de PETI para el departamento de TI del GAD del cantón la Troncal

Abstract

Information Technologies (IT) have revolutionized the way public and private institutions are conceived, making the management of these resources a fundamental part of the responsibilities of IT professionals. This research aimed to develop a Strategic Information Technology Plan (PETI, by its Spanish acronym) proposal for the IT department of Decentralized Autonomous Government (GAD, by its Spanish acronym) La Troncal. To this end, a qualitative research methodology of a descriptive-propositional scope was proposed, with field research conducted at GAD La Troncal, through interviews with GAD IT staff and documentary analysis of the entity under study. The research results indicate that several problems arise from a deficient network that has not been upgraded and requires security enhancements. It is concluded that implementing the proposed plan will enable the entity to improve its IT management in all departments, strengthen document management and administrative processes, improve internal network security, reduce risks within the GAD, and foster commitment among staff to the responsible and optimal management of technological resources.